PSN Outages Could Last For Days ((Updated))

21. April, 2011 PS3, PSN 70 comments
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PlayStation Network outages may last up to a full day or two before the service is back up and running, Sony said today.

The company is currently investigating the cause of the outages, which began late last night. No word yet on whether or not this outage is related to the same outage occurrences from earlier this month that was likely spurred on by the hacker group known as Anonymous on PlayStation’s websites.

Users unable to sign on are greeted with PSN Error Message 80710A06. Are you able to sign on? Let us at DLB-Network know  what you think in the comment box below.

Update 4: A source claiming he has connections that are close with SCEE revealed some more precise information on the happenings of PSN, remember though that these claims are not confirmed by Sony. The source detailed that PSN sustained a LOIC attack which in turn damaged the server. He claims servers holding account info were also attacked along with “Admin Dev accounts” being breached. The source says that Sony is putting backups to new servers containing new Admin Dav accounts and says that the Japan servers should be back up and running tomorrow (Monday) while US and EU servers will be running on Tuesday (he has claimed that the time of relaunching the servers has been pushed back due to difficulties and may not relaunch on Tuesday as he expected) . Once again, this information has not been confirmed by Sony but seems accurate.

Updates 1 – 3 after the break: 

- -

Update: It’s been more than a day, and things are far from being fine and dandy. For their part, Sony has finally admitted that the outage may have been due to an external attack. So far, Anonymous has not boasted of any recent attack on Sony, but we’re still waiting for developments on that.

Some services have already been brought back up, though, but for the most part, the PlayStation Network still isn’t accessible from either the PS3 or the PSP. SCEE is particularly scrambling to do something about it because it’s a Bank Holiday in the UK, and so flocks of gamers are expected to settle themselves on their couches to spend a leisurely day of lethargy playing video games on their consoles.

Update 2: Sony as admitted that PSN was turned off to investigate an attack “An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience.”

In addition, account game data (profile, trophies, etc) appears safe but it has not been confirmed if personal data is safe or not. Also, hacker group Anonymous said they are not responsible for this and have no desires of hacking PSN as a group, though they also said someone in the group could have not gotten that memo and acted alone.

Update 3

We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.

We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.

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Comments
  1. 4 / 21 / 2011 1:28 pm

    If its them ill be upset I just noticed it!

    Reply

  2. hakkai

    4 / 21 / 2011 1:49 pm

    God damn this fucking hackers I hope they get sued

    Reply

  3. Mell187

    4 / 21 / 2011 1:55 pm

    I hope the hackers never let up and ruin the whole network!!! HAHAHAHAH
    SONY sucks ass! I have 2 PS3′s Not one of them is working because of hardware failure. The 1st one stop working because of a dead blu-ray laser and the second got yellow light of death and SONY wants me to pay them to have it repaired. Finally some1 is giving SONY exactly what they deserve!!!

    Reply

    • Redman88

      4 / 21 / 2011 3:07 pm

      Question is, what are you doing with your ps3? I’ve had mine for 5 years, original 60 gb model. Not one problem with it thus far.

      Reply

      • Mell187

        4 / 21 / 2011 3:30 pm

        Nothing but playing it for many hours. I guess you were just lucky to get one w/o the bugs. I just feel like SONY should fix these issues w/o an asking price because it a failure on their part

        Reply

    • Anonymous

      4 / 21 / 2011 5:06 pm

      yeah of course attacking the community is giving sony what they deserve -.- The’s hackers are making more enemies then friends out of this.

      Reply

    • Mell187

      4 / 25 / 2011 1:59 pm

      LOL this was thumb down by PS3 Fan boys. I don’t even own a 360 and will not even buy 1, but I guess the truth hurts huh fan boys

      Reply

  4. Christendom

    4 / 21 / 2011 2:55 pm

    I haven’t been able to sign in since last night!

    I told Sony in an e-mail that Anonymous was serious about their threat; unfortunately, Sony didn’t listen. Maybe, they’ll listening now?

    Reply

  5. Redman88

    4 / 21 / 2011 3:10 pm

    By the way, as for the people who think this is Anonymous’ work. It isn’t. They said they wouldn’t attack PSN because they weren’t going to interfere with the people who play the PS3, they’re only attacking Sony. Attacking PSN would affect many of the players and that is the opposite of what they want. Thought seeing as Anonymous is a world wide hacker group, maybe one or two strayed from the pack and took it upon themselves to attack PSN directly. Though highly unlikely.

    Reply

    • Private Skittles

      4 / 22 / 2011 10:12 pm

      It’s funny u said that cuz my brother thought it was them. lol

      Reply

  6. KeenanC

    4 / 21 / 2011 6:27 pm

    Lol, I thought I was hacked or banned. That’s a relief. I’m not mad. I am pretty patient. Hopefully they get them back up before the end of the week. :)

    Reply

  7. 4 / 21 / 2011 8:01 pm

    I’m also unable to sign in. But, fortunately, I’ve learned how awesome single player is again. I played through Battlefield BC2′s campaign all the way through today. Awesome experience and the story could be a movie. Hopefully, though, they get PSN up and running soon. PSN: blumatt

    Reply

  8. 4 / 21 / 2011 10:20 pm

    Well, It’s not all bad, I do have the Portal 2 Single-player to play and Mass Effect 2 single-player to finish up =P I hope it will be back up tomorrow though.

    Reply

  9. machee

    4 / 22 / 2011 3:36 am

    this is why all you bitches should get a 360

    Reply

    • 4 / 22 / 2011 4:34 am

      Exactly! The only difference is on a 360 I would still be paying a fee. I mean seriously, who wants a free gaming network in this situation. Hell, my son had a 360 and loved still having to pay for Live when it was down. If you ask him that’s not one of the many reasons he traded it in for a PS3.

      Reply

      • Redman88

        4 / 22 / 2011 11:05 am

        Sarcasm… Overload. Cannot compute.

        Reply

    • 4 / 22 / 2011 9:40 am

      Lol, are you kidding me, This is why we should get a 360? Ok first of all Xbox has it’s own version of this it’s called not buying a xbl card. If you don’t have that than there is no Xbl and that can last a while and we don’t pay while this happens. I could keep my ps3 off for a year and won’t have to worry about wasting my money. So stop with you ignorant comments and grow up please!

      Reply

  10. Private Skittles

    4 / 22 / 2011 5:31 am

    Check this out guys.http://www.techspot.com/news/38051-playstation-3-owners-hit-by-major-psn-outage.html

    Reply

    • Christendom

      4 / 22 / 2011 7:45 am

      Skittles,

      Good to see you again: thanks for the link, but that is for a different problem that occurred over a year ago. The publishing date of that article was March 1, 2010.

      Anyway, thanks for the effort.

      Reply

      • Private Skittles

        4 / 22 / 2011 8:09 am

        Oh shit really? lol. Damn, I’m already f***ing up, but it good to be back. I’ve been really busy and especially with this super long distance relationship. I’m going back to the Philippines the c my gf and all, in about 5 weeks, but I’ll keep posted on this site. I got some catching up to do. :)

        Reply

    • 4 / 22 / 2011 7:49 am

      Yeah, was about to say that too =P No biggie though, yeah, it’s nice to see some of the old commenting crew again! You guys should comment more often because I always enjoy reading the comments section. =D

      Reply

      • Private Skittles

        4 / 22 / 2011 8:12 am

        Yeah, sorry about that. I know I can keep up with u cuz I ur on my facebook. I’m back now! ^_^

        Reply

    • izzy071707

      4 / 22 / 2011 10:48 am

      what kinda lame has a long distance relationship all the way in the phillinpines??? all the money ur spending to go bak and forth u can get a bad bitch in the us 2 love u just as much. that’s so lame and don’t tell me u met her online too??? lol u ain’t her boyfriend you’re her free tiket 2 america lame ass loser hahahahahaha

      Reply

      • Private Skittles

        4 / 22 / 2011 10:08 pm

        Well, I’m sorry u feel that way. And FYI, I’ve been there b4 and 2 I have the money unlike urself. I can go anywhere I want. U don’t know anything about relationship do u?

        Reply

  11. 4 / 22 / 2011 9:42 am

    I just hope this doesn’t happen every year. :/

    Reply

  12. izzy071707

    4 / 22 / 2011 10:45 am

    I definetly think it could be anonymous because they’re all up on geohot’s dik and isn’t geohot like anti Sony after they put the fear of god into him and let him off easy cuz he wasn’t worth their time and money. It’s ridiculous they’re really not hurting sony much because it will get fixed and they’re only hurting us gamers who can’t get online. I hope they trak them down and make an example out of them and then we’ll see who’s laughin, oh yea fuk xbox lol i’ll never get a 3shitty I ain’t a bitch and microsoft ain’t gon b my pimp

    Reply

    • 4 / 22 / 2011 12:28 pm

      It’s not anonymous they said, “for once its not us.” so who knows all i no is i want my PSN back, we complain about it being shit but when we lose it we want it back not so shit after all i guess lol.

      Reply

      • Christendom

        4 / 22 / 2011 7:07 pm

        I agree :)

        Reply

    • Ben

      4 / 23 / 2011 6:34 pm

      Dude, get real. I doubt Anonymous had anything to do with bringing down PSN. Sony has some really crappy security as well as other structural issues with their internet services. Anonymous stated that they wouldn’t even go near PSN because they didn’t want to upset you corporate nuthuggers.

      And let’s say that Anonymous did bring down the Playstation Network, good, I hope they hack it all to hell.

      Go Anonymous. This is one guy that sees the BIG picture.

      Reply

  13. MAXVTEC

    4 / 22 / 2011 1:13 pm

    im glad this did not happen during CALL OF DUTY 4 days or i would be crying. i dont do online gaming any more so this doesn’t really affect me i enjoy single player games more than only games.

    Reply

    • Christendom

      4 / 22 / 2011 7:11 pm

      That’s some scary sh*t right there :)

      Reply

      • Private Skittles

        4 / 22 / 2011 10:17 pm

        Woooow really? These guys were on the news about 2 weeks ago.

        Reply

  14. Redman88

    4 / 22 / 2011 11:34 pm

    Told you it wasn’t anonymous. I know this because, I AM ANONYMOUS. Just kidding, I’m not anonymous.

    Reply

  15. Machee

    4 / 23 / 2011 7:33 am

    buy a XBOX 360 u may have to pay but its 10 times better and guess what…

    IT DONT GET HACKED!!!!!!!!

    and to all you bitches thumbing down my comments ..

    HERE BITCH http://www.youtube.com/watch?v=jdf-kIvOag4

    Reply

    • 4 / 23 / 2011 8:18 am

      you do know xbox live got taken down for 2 weeks a couple of years back because it got hacked yeah? lol

      Reply

  16. Machee

    4 / 23 / 2011 7:35 am

    “You can hate me now, but i wont stop , cause i cant stop now, you can hate me now”

    Reply

  17. izzy071707

    4 / 23 / 2011 8:31 am

    @ lame private skittles
    First of all u are a lame I got the money to travel anywhere but I ain’t gonna spend it on tryin to buy some pussy in the aids infested phillipines. Second of all I’m married and guess what I found my girl right here @ home not online halfway round the world. U think that chik is ur girlfriend while ur over here sending her money she’s over there spending it on her real man lol. I’m not really trying to make fun of u just trying to open ur eyes to how lame that is and how ur probably being used.

    Reply

    • Private Skittles

      4 / 23 / 2011 1:08 pm

      It’s good to know that were still have mature assholes, like u, on this site, but to each his own. I can care less about what u or anyone else thinks. I run shit my way. U dig.

      Reply

      • izzy071707

        4 / 25 / 2011 10:17 am

        It’s fuked up 2 know there lame ass triks like u out there but bitches are a mothafuker especially them prostitutes they know how to hustle niggaz even on the other side of the world lol just so u kno u ain’t runnin shit that bitch’s man run u cuz she playin u 2 support him hahahahaha it’s fuked up how lame dudes really are u must b fat and ugly as fuk 2 have 2 pay 4 pussy on the poorest country in the world lol

        Reply

  18. izzy071707

    4 / 23 / 2011 8:42 am

    fuk a xbox just cuz this is happenin 2 sony don’t mean it can’t happen to microsoft. People just hatin on Sony cuz they’re scared of them. I really think it is anonymous and I don’t think strategically they would claim responsibility now. If it ain’t them maybe it’s some different geohot followers but I bet u 1 thing and that’s that geohot won’t fuk wit sony no more. whoever it is I’m all for free information and moddin but this bullshit is affectin me and i kno it will b restored but 2 b fukin wit us the gamers is bullshit and hypocritical. I hope sony does catch them and Sony makes an example out of them unlike wit geohot who proved 2 b a scared little bug and all he could do is release a statement saying he’s anti sony. I bet he is after they scared the shit out of him. watever i really don’t care bout them people i’m just tryin 2 get on some 2k and no i won’t get a 3shitty cuz that’d be downgrading.

    Reply

  19. 4 / 23 / 2011 11:06 am

    damn all this shit over a damn OtherOS. you can install a way better version on you PC with full functionality. all this bullshit over something that doesnt have to do the core direction of the PS3…games. Its a PlayStation 3…successor to the PlayStation 2 and PlayStation 1 and family to the PlayStation Portable. What do they all have in common? PLAYSTATION not Linux Station or UNIX Station or whatever else you want to make out of it. If you wanted your precious OtherOS you could opted to keep that but lose network privileges. Thats a persons own decision.

    People say “well its my system…i use it how i want” thats all find and dandy…its your system. you can fry eggs on top that mother if you want to. its yours. whats not yours is Sony’s PlayStation Network. You dont own that service. You have the right to use it under terms…Sony’s terms. You agree or disagree to that when first signing up for an account. You are binded to those terms if you agree. In the terms its clearly stated that features can be discontinued at Sony’s discretion at any time and if you dont agree then you could just stay at the firmware your at and lose privilege to the Network. THEY OWN THAT SHIT…NOT US.

    When you buy your PS3 its yours. your not licensing it. what you are licensing is the software on the system. when you purchase system and fire it up…that license entitled to that system (read the manuals).

    For example when you buy a movie on dvd/blu-ray…do you think you own that movie right? you own that disc the movie is pressed on but you dont own the movie itself. you dont magically appear in the credits. you own a license for the movie. that means if you take that movie, rip it to PC and distribute it to your friends online…you can and will face legal action. In GEOHOT case he took digital content that he didnt own and publicly distributed it online thus he faced consequences.

    People really need to look into and research things. normally when you buy something people fail to read over the legal stuff. when you install apps on your computer and it asks you to agree to terms you just hit AGREE to skip all the legal crap but your still binded to those term whether you agree to them or not.

    For future reference…READ TERMS AND CONDITIONS or TERMS OF SERVICE when you sign up, download, subscribe, or purchse content or items. They are their for a reason. You can get pissed off about whats right and wrong but those are placed their to protect the provider and the user for any legal dealing that may be persued.

    Ive said this before…i knew all this hacking crap would cripple the network and sure enough it did. people all pro-anonymous are all “yeah fight the good fight”…whats that gotten you accomplished…NO SERVICE..WAY TO GO! Cant fault Sony on this one cause they covered their tracks. whether they were good decisions or not thats each their own.

    ive said my piece. for future reference..if you decide to retaliate on my comment…just be muture and reasonable about it…if not you will not be entertained…just sayin’. i dont entertain lame people that with lame comebacks that need attention to justify their existence.

    Reply

  20. 4 / 23 / 2011 11:13 am

    **not sure why that was typed that many times in last sentence..was talking on the phone while typing. if you read it you would understand what i was trying to say lol

    ill end the rant by saying..how about we all just get out and get some fresh air, spend time with the family and if you cant do all that and need gaming in your life…theres life beyond just gaming online. there many great single player games and as other mentioned…theres other alternative gaming systems that you can play if you own them. life isnt revolved just around the PS3.

    happy gaming people

    Reply

  21. Machee

    4 / 24 / 2011 3:17 am

    SUP!!!!!!!!!!!!!!

    Reply

  22. Jordan

    4 / 24 / 2011 11:10 am

    if this is anonymous they need to stop. they’re not losing that many customers, just disappointing them. Ill still buy games but my 3 day weekend has been a bit less interesting than it should have been

    Reply

  23. It's Sony's fault people

    4 / 24 / 2011 1:19 pm

    Hackers were the reason for the computer age – Steve Woz created the apple 1 and Steve Jobs made it into an industry .Since then their are BLACK Hats giving Hackers a bad name .Sony could’ve not stirred the pot by getting too greedy and placing DRM’s on everything they do. And don’t give me that crap that because the PSN is free we the people that use it should not get any kind of compensation when we still pay 60$ for BD’s that are about the same price as dvd’s today. Plus all the extra stuff they get off the DLC – Shame on Sony and Shame on you for blaming hackers …buy the same token you can be paying $30 for a bd movie because of pirates!!!! com’on people its Sony’s problem not yours !!!!!

    Reply

    • Redman88

      4 / 26 / 2011 12:58 pm

      You’re stupid. The computer age is because of hackers? How is that even remotely true. What did hackers “hack” before the first computer? Filing cabinets? How would they even know what to do with a computer without first having the computer so popular that people start to learn about them. How can you even “Hack” something you don’t know anything about? Hackers weren’t born with source codes in their brains. The computer age started long before hackers even knew what a computer was. As for hacking.. It’s illegal. You can’t alter someone elses intellectual property without their given consent, and as in the terms of service and trademark printings, Sony has not given it to Geo-Hotz or anyone else on this planet. So what they’re doing is illegal, and then they got caught and got their panties into a bunch because they’re incapable of seeing right from wrong, so now they attack PSN and take the service away from the people who are decent enough to not break the law, and are satisfied with paying 60 dollars for a game? It’s not Sony’s fault. Everyone knows how much games cost, and that’s what they’re willing to pay for them. No one is forcing anyone to buy Sony’s games, or play their systems. Though the people who do decide to, should have the right to, Without their rights being taken away by some pizza-faced cocksucker living in his moms basement.

      Reply

  24. machee

    4 / 24 / 2011 7:02 pm

    ps3 sucks thts why there 3rd place

    Reply

    • 4 / 24 / 2011 7:42 pm

      Lol, that’s why everyone saying PS3 is getting ready to pass xbox in worldwide sale! Dude, do you even look at the numbers we passed over 50 million sales in the last month while xbox passed it in January so that obviously means we are catching up fast so go away with that please!

      Reply

  25. machee

    4 / 24 / 2011 7:02 pm

    spam

    Reply

    • 4 / 24 / 2011 7:06 pm

      … Yeah, we don’t like to clear the comment page with five comments saying “spam” over and over so don’t do that again machee.

      Reply

      • machee

        4 / 24 / 2011 7:33 pm

        free speach any1?

        Reply

      • 4 / 24 / 2011 7:44 pm

        Haha, you wouldn’t believe the free speech you have here machee, I get a ton of complaints about you believe it or not saying to ban you but I don’t ban users unless it gets seriously offensive… or someone starts to spam a ton of meaningless text (hinty hint hint) In other words, comments we have to delete.

        Reply

    • 4 / 24 / 2011 7:59 pm

      That’s a link specially for you with love <3 lmaoo

      Reply

  26. 4 / 24 / 2011 7:51 pm

    @BlindMango
    Dude, I don;t think he’s going to understands he’s a little slow! :)

    Reply

  27. machee

    4 / 24 / 2011 7:59 pm

    atleast i don’t insult people on this website like some have to me.

    i only insult sony cause them and there whole system is pure garbage.

    any of you can hate me all u want but i wont stop giving my opinion.

    Reply

  28. hakkai

    4 / 24 / 2011 8:14 pm

    I agree with MagNuM-OPs, but what about the people that play DC universe Online, like me? we are paying 15 dollars a month for services that we cant use, so I expect some kind of discount or refund.

    Reply

    • Redman88

      4 / 24 / 2011 9:07 pm

      You’ll probably get what we at Comcast call a “Pro-rate.” You take your monthly fee, which is 15 dollars. Divide it by 30 then multiply that number by the amount of days that PSN has been out. That’s the refund you will get, more than likely.

      Reply

      • Redman88

        4 / 24 / 2011 9:10 pm

        Just did the math. (Had to find out how long PSN has been out.) You should get a 3 dollar refund… Woo hoo. You can finally buy that Cup of STFU you always wanted.

        Reply

  29. hakkai

    4 / 25 / 2011 1:01 am

    great

    Reply

  30. hakkai

    4 / 25 / 2011 1:04 am

    btw i dont want money, I want the days out of the psn add to my DC universe service. EX.If Psn is out for 5 days it would be better to get those days back for free. 3 dollars are you kidding me?

    Reply

    • Redman88

      4 / 25 / 2011 8:21 am

      That’s how much 6 days of DC online is worth, yes.

      Reply

  31. hakkai

    4 / 25 / 2011 10:37 am

    yeah but can you spend those 3 dollars on days on DC Universe ONline?? I dont think so

    Reply

    • Redman88

      4 / 25 / 2011 4:25 pm

      Well, it’ll probably be put on as credit for your account, for example instead of paying 15 dollars next month you’ll only pay 12.

      Reply

  32. hakkai

    4 / 25 / 2011 5:35 pm

    alright :) you think the servers are going to be up tomorrow?

    Reply

    • Redman88

      4 / 25 / 2011 7:36 pm

      Personally, I don’t think they will. Though I hope they do since I have some portal 2 co-op to get going. I think it’ll be late into this week before they come back, around Thursday or Friday.

      Reply

  33. hakkai

    4 / 25 / 2011 8:56 pm

    I want to play some DC Universe online

    Reply

  34. machee

    4 / 26 / 2011 8:35 am

    this is bullshit xbox 360 is the shit

    Reply

    • Redman88

      4 / 26 / 2011 12:48 pm

      You’re right. Xbox 360 is shit. A big greasy pile of shit. I still rather my PS3 with no PSN over a 360 and paying to get online.

      Reply

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