PlayStation Network outages may last up to a full day or two before the service is back up and running, Sony said today.
The company is currently investigating the cause of the outages, which began late last night. No word yet on whether or not this outage is related to the same outage occurrences from earlier this month that was likely spurred on by the hacker group known as Anonymous on PlayStation’s websites.
Users unable to sign on are greeted with PSN Error Message 80710A06. Are you able to sign on? Let us at DLB-Network know what you think in the comment box below.
Update 4: A source claiming he has connections that are close with SCEE revealed some more precise information on the happenings of PSN, remember though that these claims are not confirmed by Sony. The source detailed that PSN sustained a LOIC attack which in turn damaged the server. He claims servers holding account info were also attacked along with “Admin Dev accounts” being breached. The source says that Sony is putting backups to new servers containing new Admin Dav accounts and says that the Japan servers should be back up and running tomorrow (Monday) while US and EU servers will be running on Tuesday (he has claimed that the time of relaunching the servers has been pushed back due to difficulties and may not relaunch on Tuesday as he expected) . Once again, this information has not been confirmed by Sony but seems accurate.
Updates 1 – 3 after the break:
Update: It’s been more than a day, and things are far from being fine and dandy. For their part, Sony has finally admitted that the outage may have been due to an external attack. So far, Anonymous has not boasted of any recent attack on Sony, but we’re still waiting for developments on that.
Some services have already been brought back up, though, but for the most part, the PlayStation Network still isn’t accessible from either the PS3 or the PSP. SCEE is particularly scrambling to do something about it because it’s a Bank Holiday in the UK, and so flocks of gamers are expected to settle themselves on their couches to spend a leisurely day of lethargy playing video games on their consoles.
Update 2: Sony as admitted that PSN was turned off to investigate an attack “An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th. Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience.”
In addition, account game data (profile, trophies, etc) appears safe but it has not been confirmed if personal data is safe or not. Also, hacker group Anonymous said they are not responsible for this and have no desires of hacking PSN as a group, though they also said someone in the group could have not gotten that memo and acted alone.
We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online. Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.
We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.